“It takes months to find a customer, one second to lose one.” – Vince Lombardi

Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company. Our Customer Service course sets you up to:

• Evaluate and anticipate different types of customer interactions
• Master in-person and over-the-phone clientele management
• Handle irate customers and reading stress-triggering situations and determining the best outcome
• Go the extra mile for customers by attaining remarkable comprehension levels of Emotional Intelligence and Psychology of Human Functioning
• Deal with situations in a holistic approach

It’s time to speak the customer’s language with our time-tested customer service strategies. Sign up today.